Hearing what we want to hear instead of what is being said is another form of Denial.
Some of us are so hungry for affection we hear what we want to hear. Amazingly, Bill, Dr. Bob, and the authors of the 12 Steps show us a way to work on this most human shortcoming.
Step 11. Sought through prayer and meditation to improve our conscious contact with God as we understood Him, praying only for knowledge of His will for us and the power to carry that out.